Key Responsibilities
- Make outbound calls to prospective customers and business clients.
- Introduce the company, products, and services professionally.
- Generate and qualify leads through telephone calls.
- Understand customer requirements and share relevant information.
- Follow up with leads and maintain regular communication.
- Schedule meetings and appointments for the sales team.
- Maintain accurate records of calls, leads, and follow-ups.
- Achieve assigned calling, lead-generation, and conversion targets.
- Coordinate with the Sales & Business Development team for further customer handling.
- Provide regular updates on calling activities and lead status.
Required Skills
- Good communication and interpersonal skills.
- Confident and positive telephone manner.
- Basic knowledge of MS Excel/Google Sheets.
- Ability to convince and engage customers.
- Good follow-up and negotiation skills.
- Target-oriented and self-motivated.
- Freshers and experienced candidates can apply.
Preferred Qualification
- Graduate / Undergraduate with good communication skills.
Key Performance Indicators (KPIs)
- Number of calls made
- Qualified leads generated
- Follow-ups completed
- Meetings/appointments scheduled
- Lead-to-customer conversion
- Achievement of monthly targets
